Frequently Asked Questions

Everything you need to know about your minimal jewelry essentials.

What materials are used in Caitlyn Minimalist jewelry?

Most of our pieces are crafted from high-quality 925 Sterling Silver, 14K Gold, or Rose Gold. Each product description specifies the exact materials and finishes used.

How long does shipping take for personalized orders?

Since each personalized piece is handcrafted to order, please allow 7-10 business days for production before your item is shipped via your selected delivery method.

Can I return a custom or personalized item?

Due to the unique nature of custom-made jewelry, we are unable to accept returns or exchanges on personalized items unless they arrive damaged or defective.

How do I care for my jewelry to prevent tarnishing?

To maintain the shine of your jewelry, avoid contact with perfumes, lotions, and water. Store your pieces in a cool, dry place, preferably in the airtight pouch provided with your order.

Do you offer international shipping?

Yes, we ship our minimalist designs worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.