Returns & Exchanges

We want you to love your Caitlyn Minimalist pieces, which is why we offer a 30-day return policy for most items in their original condition. Please note that personalized or custom-engraved jewelry is final sale and cannot be returned or exchanged.

1

Initiate Your Return

Visit our online return portal with your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack your jewelry in its original Caitlyn Minimalist packaging to ensure it arrives safely and remains eligible for a refund.

3

Ship It Back

Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects your return, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing